As members of AITO – the Association of Independent Tour Operators – we have been recognised as offering a range of specialist products not generally available through the large high street agency chains. We pride ourselves on offering exceptional service for discerning travellers at no extra cost.
Our 10 point promise to you provides examples of the service you can expect from us:
- We understand our clients and will find you the right holiday
- We go ‘beyond Google’
- We use our knowledge, experience and expertise to recommend what is best for your needs
- We are reactive and suggest alternatives
- We are independent and honest
- We are open about prices and charges
- We provide reassurance, your money is safer with us
- We provide personal service in a self-service world
- We are happy to be of service, expect a friendly welcome
- We care passionately about your satisfaction – before, during and after your holiday, and look forward to your feedback.